Shipping Policy
We currently ship across the United Kingdom only. Orders are dispatched from London using trusted courier services, and rates are calculated based on the size, weight, and value of your order.
Customers are responsible for ensuring delivery details are accurate. We are not liable for orders delivered to incorrectly provided addresses.
🚚 Delivery Options
We offer a range of delivery services at checkout. Shipping costs are calculated automatically based on the weight and size of your order - you’ll see the exact fee and estimated delivery time before you pay.
*We primarily ship with Royal Mail Tracked 24® due to their consistent, reliable service. In some cases, we may use trusted alternative couriers depending on your location or parcel size.
All orders include tracking, and you’ll receive updates as your parcel makes its way to you.
📦 Packaging & Dispatch
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Orders are packed and shipped within 1 working days
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On average our orders arrive within 2 working days
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We aim for every parcel to arrive feeling gift wrapped; we also don't include shipping notes in our packages so they can be sent as gifts.
📍 Where We Ship
At the moment, we only ship within the UK.
If you're based elsewhere and interested in Fauna, drop us a line at hello@fauna.london - we’d love to hear from you.
💬 Questions?
If you need your order quickly, or want to check on shipping options for a specific product, just email us: hello@fauna.london
